Service Terms and Conditions
Please read the below Terms and Conditions carefully.
The terms ‘You’, ‘Customer’ wherever used shall refer to you.
The terms ‘we’, ‘us’, ‘Company’ wherever used shall refer to PindFresh Inc.
1. At the time of availing Service, you shall provide clear and legible copy of Proof of purchase of the Product (such as Purchase Receipt).
2. The Product warranty will automatically expire, as specified in the Warranty terms and conditions. In case of repair or replacement of any part/s of the Product, the warranty will continue and remain in force only for the unexpired period of the warranty of the main product.
3. For products covered under Warranty, the Service and replacement of the components shall be offered on free of charge basis, provided, the Product is used strictly in accordance with the User’s Manual terms.
4. Service charges will be applicable for Products, even under warranty, where the Product is not used as per the User’s Manual terms and conditions.
5. Damage or Failure caused to the Product by (a) unauthorized modification (b) alteration (c) used for purpose other than the intended purpose (d) caused by improper or reckless use, (e) removal or alterations of the identification labels and/or serial number stickers, shall be considered as outside warranty and the out of warranty charges will apply.
6. The Company strictly prohibits any modifications to the Product/s. It is expressly informed to you that, the Company will not be responsible / liable for any accidents, damages of whatsoever nature caused, due to the modifications to the Product/s carried by you. You shall be solely responsible and liable for all the consequences arising from any modifications to the Product/s. This warranty does not apply to accessories.
7. For warranty claim, Customers are responsible for two-way shipping charges (Pre-Paid) to/from PindFresh Inc.
8. Product purchased from unauthorized seller are not covered any Warranty claim.
9. You agree and understand that it is necessary for Company to collect, process and use your personal data in order to perform the service and support obligations under these Terms and Conditions.